Your Trade Is the Job.
Ours Is Everything
Behind It.
HERO runs the books, payroll, HR, and admin for roofers, HVAC and plumbing companies, cleaning services, electricians, landscapers, and every other home service business — so you can stay in the field instead of at the kitchen table at 10pm.
You Didn't Start a Business to Do Paperwork
You bid the job, you do the job, you chase the invoice. Then payroll sneaks up on Friday and a good lead goes cold because nobody followed up. It's not a discipline problem — it's a capacity problem. Home service businesses grow faster than their back office does, and the back office is where the profit hides.
Books behind
You can't price jobs right if you don't know what last month actually cost you.
Payroll pressure
Crews, subs, W-2s, and 1099s all at once. Deadlines don't move for the schedule.
Leads leaking
Most home service businesses lose more revenue to slow follow-up than to losing on price.
We Handle Your Business, You Lead the Way
Your free Operational Health Assessment scores you across these four pillars. Choose only what you need now — add the rest as you grow.
Accounting / Bookkeeping
Clean books, monthly close, and reports you can actually use. QuickBooks Online ProAdvisor Certified — Gold Tier.
Learn more →Administrative / Back-Office Support
Scheduling, email, documents, and data entry — the tasks eating your evenings. HR Support lives here too.
Learn more →BOSS CRM / Lead Management
Lead capture, pipeline, automated follow-up, and review requests — built for the trades.
Learn more →Operations / Workflows
The systems behind the work: process documentation, job costing, and the workflows that keep every job moving without you chasing it.
Learn more →Built for the Trades — Including Yours
Your books don't look like a retail store's. Job costing, materials, subs, seasonal swings, progress billing, warranty work. We already know that.
An Accountant, Not an App
QuickBooks ProAdvisor Certified
We work inside the QuickBooks Online account you already pay for. No migration, no new software to learn.
Powered by BOSS
Our BOSS CRM platform runs your pipeline and follow-up. Most bookkeepers can't touch that.
Based in the Greater Orlando Area
Local team, national reach — serving clients in all 50 states.
Books plus the back office
One vendor for accounting, payroll, HR, admin, and CRM — instead of four to coordinate.
Operator experience
Our founder helped build a startup into a multimillion-dollar operation. We've run the machine, not just balanced it.
Published pricing, no quote games
Every rate is on one page, including what isn't covered — so you know your price before you talk to anyone.
Four Steps, No Mystery
Free assessment
A short Operational Health Assessment shows where your back office is leaking time and money.
Your plan and price
We map what you need, quote it upfront, and show you what it replaces.
Onboarding in days
We connect QuickBooks, clean up what's behind, and set the monthly rhythm.
You get your evenings back
Books close monthly. Payroll runs. Leads get followed up. Reports you understand.
You'll Know the Price Before You Talk to Anyone
Monthly bookkeeping is priced by your average monthly business expenses — so you pay in proportion to the size of your business. Payroll, HR, admin support, BOSS CRM and consulting are add-ons you turn on only when you need them. Every rate is published on one page, with what's included and what isn't.
Priced by your size
Three published bookkeeping plans based on average monthly expenses. Same core service in every plan — the price moves with the size of the business, not with how much you're willing to negotiate.
Add on only what you need
Payroll, HR support, A/R, A/P, sales tax, 1099s, admin support and BOSS CRM are each priced separately, so you're never paying for a bundle you half use.
No quote games
The full rate card is on the Pricing page, including the exclusions. If your situation is bigger or stranger than the tiers, other packages are available and we quote them individually.
What Owners Say
Trusted QBO ProAdvisor & Bookkeeper
"Terri has helped us keep our financial records accurate, reconcile accounts, stay current with our bookkeeping, and better understand our financial position. Her support has given me confidence in my numbers and allowed me to focus on serving my clients. During the time we have worked with Terri, my business has doubled."
THE BEST
"Terri is exceptional at what she does! I was trying to do it all myself, and became overwhelmed and lost! I handed over a mess and Terri organized it all! Gave great feedback and advice. I won't go another day without her!"
Pays attention to details
"Worked with Terri for many man years. Not only a great person, but someone who pays attention to details and does what she can to advance the mission of the organization!"
Verified reviews from the Intuit QuickBooks Online ProAdvisor directory and LinkedIn.
Bookkeeping and Back-Office Support for the Greater Orlando Area
HERO Business Solutions is based in the Greater Orlando Area and works with home service businesses across Central Florida — roughly a 50-mile radius of Orlando — plus remote clients in all 50 states. Because every plan is delivered remotely, you get the same bookkeeper whether your trucks run out of Apopka, Kissimmee or Clermont.
Orange County
Orlando, Winter Park, Maitland, Apopka, Ocoee, Winter Garden, Windermere
Seminole County
Altamonte Springs, Longwood, Casselberry, Winter Springs, Oviedo, Lake Mary, Sanford
Osceola County
Kissimmee, St. Cloud, Celebration, Poinciana
Lake County
Clermont, Groveland, Minneola, Mount Dora, Eustis, Tavares, Leesburg
Polk County
Davenport, Haines City, Winter Haven
Volusia & Brevard
Deltona, DeLand, Titusville, Cocoa
Serving Orlando, Winter Park, Maitland, Altamonte Springs, Longwood, Casselberry, Winter Springs, Oviedo, Lake Mary, Sanford, Apopka, Ocoee, Winter Garden, Windermere, Clermont, Groveland, Minneola, Mount Dora, Eustis, Tavares, Leesburg, Kissimmee, St. Cloud, Celebration, Poinciana, Davenport, Haines City, Winter Haven, Deltona, DeLand, Titusville and Cocoa — plus remote service nationwide. Onsite visits can be arranged for an additional travel charge.
Questions Owners Ask Us First
Is HERO local or remote?
We're based in the Greater Orlando Area and all of our work is done remotely, so we serve home service businesses in all 50 states. If a job needs someone onsite, that can be arranged for an additional travel charge.
Do you work with cleaning companies?
Yes. Cleaning and janitorial services are one of our core client types, alongside roofing, HVAC, plumbing, electrical, landscaping, pest and wildlife control, pressure washing, painting, remodeling, pool service, garage doors, flooring, appliance repair and handyman businesses.
What is the Operational Health Assessment?
It's a free assessment that shows you where your back office is losing time and money — books, payroll, admin load, lead follow-up and reporting. It takes about 5 minutes, and you get the findings whether or not you work with us.
How is HERO different from an online bookkeeping service?
Two things. First, you get an accountant-led team rather than an app and a support queue. Second, we can cover the whole back office — bookkeeping, payroll, HR, admin support and CRM management under one roof, instead of just the books.
Do I have to buy everything at once?
No. Most clients start with one pillar — usually bookkeeping — and add admin, payroll, HR or BOSS CRM as they grow. Your free assessment scores all four pillars so you can see what to fix first and what can wait.
Find Out What Your Back Office Is Costing You
Take the free Operational Health Assessment — about 5 minutes, no sales pitch, and you'll walk away knowing exactly where the gaps are.
Start My Free Assessment Book a 30-Minute Call